Our Commitment to Excellence
At Daily Sports Shop, we understand that exceptional performance extends beyond our premium women’s golf apparel to every aspect of your shopping experience. Just as our Bermuda Shorts, Capris, Knitwear, Mid Layers, Polo Shirts, Skorts, and Trousers are crafted for elegance and performance on the green, our shipping and returns processes are designed with the same attention to detail and customer care.
Shipping Information
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Timeframes
| Shipping Method | Carrier | Cost | Delivery Time | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | $12.95 | 10-15 business days after shipment | Faster delivery with tracking |
| Free Shipping | EMS | Free for orders over $50 | 15-25 business days after shipment | Budget-friendly option |
International Shipping Note
We proudly serve women golfers worldwide, though we are unable to ship to certain remote locations and parts of Asia. International customers may be subject to customs duties and taxes, which are the responsibility of the recipient.
Returns & Exchanges Policy
Quick Overview
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed, with original tags attached
- Processing Time: 5-7 business days after receipt at our facility
- Refund Method: Original payment method
Return & Exchange Process
Contact our customer service team within 15 days of receiving your order to begin the return or exchange process. Please use the following template to ensure we have all necessary information:
Email Subject: Return/Exchange Request – Order #[Your Order Number]
Email to: [email protected]
Email Body:
Dear Daily Sports Shop Customer Service,
I would like to request a [return/exchange] for my recent order.
Order Information:
Order Number: [Your Order Number]
Order Date: [Date of Order]
Items to Return/Exchange: [List items with sizes]
Reason for Return/Exchange: [Please specify reason]
Contact Information:
Full Name: [Your Full Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
Shipping Address: [Your Complete Address]
Please provide instructions for returning the items.
Thank you,
[Your Name]
Once your return is approved, please ensure:
- All items are in original condition – unworn, unwashed, with tags attached
- Include the original packing slip or order confirmation
- Use a secure shipping box or envelope
- Pack items securely to prevent damage during transit
Ship your return to our fulfillment center at:
Daily Sports Shop Returns Department
251 Foley Street
Miami, US 33179
Refund Information
Processing Time: 5-7 business days after we receive your return
Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
Shipping Costs: Original shipping fees are non-refundable
Return Shipping: Customers are responsible for return shipping costs
Exchange Processing
Availability: Exchanges are subject to product availability
Timing: We will ship your exchange item once we receive and process your return
Shipping: Standard shipping rates apply for exchange shipments
Important Exceptions – Non-Returnable Items
For hygiene and quality assurance reasons, the following items cannot be returned or exchanged unless defective:
- Knitwear – Due to the intimate nature and delicate construction of our premium knit collections
- Final Sale Items – Clearly marked items in our sale section
Note: All items must be returned in original condition with tags attached. We reserve the right to refuse returns that don’t meet our condition requirements.
International Returns
International customers are responsible for:
- Return shipping costs
- Any customs duties
- Refunds will be processed in US Dollars
- Please allow additional time for international shipping and processing
Need Assistance?
Our customer service team is here to help you with any questions about shipping, returns, or exchanges.
Email: [email protected]
Address: Daily Sports Shop, 251 Foley Street, Miami, US 33179
We’re committed to ensuring your experience with Daily Sports Shop reflects the same excellence found in our apparel—where performance truly meets elegance, both on the green and in our customer service.