Last Updated: January 2024

Our Commitment to Your Satisfaction

At Daily Sports Shop, we believe that your shopping experience should reflect the same excellence found in our premium women’s golf apparel. Just as our Bermuda Shorts, Capris, Knitwear, Mid Layers, Polo Shirts, Skorts, and Trousers are crafted for exceptional performance and elegance, our returns process is designed to be seamless and customer-focused.

Quick Overview

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags
  • Processing Time: 5-7 business days after receipt
  • Refund Method: Original payment method

Return & Exchange Process

Step 1: Initiate Your Return

To begin the return or exchange process, please contact our customer service team within 15 days of receiving your order. Use the template below to ensure we have all necessary information.

Return/Exchange Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Email to: [email protected]

Body:

Dear Daily Sports Shop Customer Service,

I would like to request a [return/exchange] for my recent order.

Order Information:
Order Number: [Your Order Number]
Order Date: [Date of Order]
Items to Return/Exchange: [List items with sizes]
Reason for Return/Exchange: [Please specify reason]

Contact Information:
Full Name: [Your Full Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
Shipping Address: [Your Complete Address]

Please provide instructions for returning the items.

Thank you,
[Your Name]

Step 2: Package Your Items

Once approved, please ensure:

  • All items are in original condition – unworn, unwashed, with tags attached
  • Include the original packing slip or order confirmation
  • Use a secure shipping box or envelope
  • Pack items securely to prevent damage during transit

Step 3: Ship Your Return

Ship your return to our fulfillment center:

Return Address:
Daily Sports Shop
Returns Department
251 Foley Street
Miami, US 33179

Refund Information

Refund Processing

  • Processing Time: 5-7 business days after we receive your return
  • Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable
  • Return Shipping: Customers are responsible for return shipping costs

Exchange Processing

  • Exchanges are subject to product availability
  • We will ship your exchange item once we receive and process your return
  • Standard shipping rates apply for exchange shipments

Important Exceptions

Non-Returnable Items

For hygiene and quality assurance reasons, the following items cannot be returned or exchanged unless defective:

  • Knitwear – Due to the intimate nature and delicate construction of our premium knit collections
  • Final Sale Items – Clearly marked items in our sale section

Note: All items must be returned in original condition with tags attached. We reserve the right to refuse returns that don’t meet our condition requirements.

International Returns

As we serve women golfers worldwide (excluding certain remote locations and parts of Asia), please note:

  • International customers are responsible for return shipping costs and any customs duties
  • Refunds will be processed in US Dollars
  • Please allow additional time for international shipping and processing

Need Assistance?

Our customer service team is here to help you with any questions about returns or exchanges. Contact us at:

Email: [email protected]

Address: Daily Sports Shop, 251 Foley Street, Miami, US 33179

We’re committed to ensuring your experience with Daily Sports Shop reflects the same excellence found in our apparel—where performance truly meets elegance, both on the green and in our customer service.